Shipping Policy

1. Order Processing

• All orders are processed within 1–2 business days.
• Orders placed on weekends or holidays will be processed the next business day.
• You will receive an email confirmation once your order has been shipped.

2. Delivery Time

Delivery times vary depending on your location:

• UK Standard Delivery: 2–5 business days
• International Delivery: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays or external factors.

3. Shipping Charges

• Free shipping may be available on selected promotions.
• Shipping costs are calculated at checkout based on delivery location.
• Any customs duties or import taxes are the responsibility of the customer.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this to monitor your shipment status in real-time.

5. Shipping Delays

While we strive for timely delivery, delays may occur due to weather conditions, courier issues, customs processing, or peak seasons. XDAura is not responsible for delays caused by third-party shipping providers.

6. Incorrect Address

• Please ensure your shipping address is accurate at checkout.
• XDAura is not responsible for lost packages due to incorrect address details.